Novotel Phu Quoc Resort Receives 5-star Certification

• An example of a beautiful resort in Phu Quoc helping to preserve the island’s natural surroundings

• How can the community get involved to help sustainability in Phu Quoc

• Phu Quoc’s best resorts are helping to reduce plastic and use sustainable materials

As with any popular tourist destination, Vietnam’s gorgeous island of Phu Quoc is not short of resorts. Island-wide, a growing range of accommodation caters for every budget and holiday experience. However, with such growth come concerns about sustainability and consideration for the island’s ecosystems. Thankfully, an increasing number of resorts in Phu Quoc’s hospitality industry are showing consciousness about their effects on the environment, social landscape, and local economy.

Resorts in Phu Quoc Realise That Staff Are People Too

Fusion Resort Phu Quoc is the pinnacle of relaxation and privacy for discerning travellers. The secret to the resort’s success, though, lies not in obsession with profits, but in the exceptional treatment of its employees. Staff receive a higher pay than at most resorts on Phu Quoc island and enjoy the “luxury” of two days off per week - uncommon in Asian hospitality businesses. As a result, employees enjoy a living wage and high job satisfaction.

Image source: agoda.net

Additionally, employees report feeling that there is a family environment at Fusion that encourages growth, collaboration, and high staff retention. The management at Fusion Resort Phu Quoc have it figured out - if you take care of the employees, they will work hard and ultimately keep guests satisfied.

At the family friendly resort of the new Best Western Premier Sonasea Phu Quoc, hired staff that are not local recruits are assisted with relocation costs and employees are provided with return flight tickets to allow them to visit their hometowns and families. Bonus allowances are offered for special life events and through company awards, and employees’ families are gifted discounted stays at the resort. Along with a comprehensive training and career plan, Best Western Premier Sonasea Phu Quoc knows these actions go a long way to keeping a happy staff, which then benefits their guests.

Image source: Mervin Lee

Preserving Phu Quoc’s Natural Beauty

Along the shores of Ong Lang Beach stands Mango Bay Resort, seamlessly integrated into the natural landscape. Unfortunately, many resorts are built at the expense of the natural ecology of the island; however, Mango Bay is different. When building the resort, the architects worked hard to avoid environmentally negative actions, such as cutting trees and clearing native vegetation. In addition, the landscape design includes only indigenous plant species.

Mango Bay has also taken measures to protect the coral reef in their section of Ong Lang Beach by discouraging fishing and educating guests to prevent further damage. Other resorts and businesses on Phu Quoc, and throughout Vietnam, could do well to take note of Mango Bay Resort’s initiatives to help preserve the long term viability of the country’s beautiful natural habitat.

Image source: Mango Bay Resort

Hospitality in Phu Quoc: Community Involvement

Smaller resorts are also doing their part to improve social constructs. Phu Quoc Ecolodge is a Vietnamese-owned and operated boutique resort in Cua Can. As the name implies, environmental sustainability of Phu Quoc is a core value of the resort. They use solar panels, provide glass bottles and refill stations for drinking water, and grow herbs and vegetables on site. The rooms remain delightfully comfortable and the property is breathtaking while maintaining a low carbon footprint.

Most notable, though, is the dedication to the local Phu Quoc community of the owner, Phong Bui. He regularly works with clean up efforts in the area and, though it’s a slow process, he patiently impresses upon his neighbors the importance of reducing plastics, keeping trash out of the water, and properly disposing of waste. Additionally, he supports the local economy by providing Phu Quoc-made and environmentally-conscious products at Phu Quoc Ecolodge. Change is easier when motivated by economic viability.

Image source: tripadvisor.com

Phu Quoc’s Plastic Reduction and the Use of Sustainable Materials

It has been impossible to escape the global plastic reduction movement in recent years (for good reason) and encouragingly, this trend is also gaining momentum with top resorts in Phu Quoc.

Supporting this movement in Phu Quoc is the company Bamboo Step, who are supplying a number of the island’s major hotels and resorts with premium quality bamboo drinking straws to ease the burden of single use plastic. Some of the best Phu Quoc resorts such as La Veranda, Fusion, Best Western Sonasea Phu Quoc, JW Marriott and Radisson Blu are all playing their part by using bamboo, grass or metal straws instead of plastic ones.

Image source: shutterstock.com

Going a step further at the plush Salinda Resort Phu Quoc Island, bamboo and grass straws are used as standard. Ceramic containers for bath products are included in all rooms, and carafes of filtered water are available for a small fee to cut down on purchased plastic bottles. Biodegradable and renewable materials such as Accoya wood were used in the construction of Salinda, showing that the sustainability commitment was present from day one.

Image source: shutterstock.com

It is clear that there is a lot of positive work being done at some of the excellent resorts in Phu Quoc, which gives good reason to be cautiously optimistic for the future of sustainability on the island. However, there is always much more that can be done and there are still plenty of challenges to making more significant progress; policies that are environmentally and socially responsible usually hit a resort’s bottom line, at least in the short term.

If the growing trends of sustainability and environmental protection gather increasing local and governmental support, then Phu Quoc, as one of Vietnam’s best places to visit, will continue its rise to becoming a sustainable tourist destination in all regards.

Banner Image source: Mervin Lee

• How is Phu Quoc meeting the demand for accommodation?

• What kind of travellers are visiting Phu Quoc?

• Are Phu Quoc’s hotels meeting the demand for high quality service?

• How does Phu Quoc’s hospitality boom impact the rest of Vietnam?

All around Saigon and Vietnam, you see (and hear) the signs of change. The economy is rapidly growing and many companies are leading the way with modern buildings, innovative businesses, and international amenities.

But it’s not all rainbows and sunshine. The infrastructure of Vietnam is having to work very hard to try to keep up with the rapid development. Waste disposal issues and slowly changing habits of many locals are obstacles to the success of new establishments. So how can the country adapt to growth while improving current conditions? Phu Quoc’s hospitality boom may be at the forefront of some solutions.

Image source: tripadvisor.com

Accommodation for the Masses in a Phu Quoc Paradise

Phu Quoc has changed dramatically in the last decade. Expansive resorts, scenic restaurants, and trendy bars now stand where trees and sand used to be. And there are no signs of this slowing down.

Pullman Phu Quoc Resort and Hotel is currently under construction. Premier Villas is in the works as well. Regent Residences Phu Quoc is set to become the first 6-star resort in Phu Quoc Island by 2020. Once complete, the Regent Residences will include 76 villas, 42 sky villas, and 120 hotel rooms, all exuding the highest standards of luxury and comfort.

Image source: hospitalitynet.org

The three major development investors in the area have carved out their own portions of Phu Quoc as well. CEO Group is developing the Sonasea Villa & Resort Complex in the Bai Truong area, consisting of internationally-recognized luxury hotel chains Novotel, Best Western, and Intercontinental, as well as smaller, mid-level hotels, villas, and hostels. The area is to set be a hub for leisure, amusement and eco-tourism in Phu Quoc.

Vingroup has taken over a chunk of northern Phu Quoc island through the Vinpearl Phu Quoc complex. Vingroup has built an amusement park there and the world’s second largest wildlife safari alongside premium accommodations in the hope of attracting foreign and domestic tourists.

The south of Phu Quoc is the new home of Sun Group, who opened the world’s longest cable car ride over sea in 2018 - one of our recommended best attractions in Phu Quoc. As part of the Sun World Hon Thom Nature Park, the cable car connects An Thới Town and Hòn Thơm Islet. Tourists have plenty of experiences available with nature and top-of-the-line luxury in the 1,000-room Sun Group resort and hotel complex.

Image source: vinpearl.com

With a total of 15,000 rooms rated 3-star and above, Phu Quoc has long passed the days of accommodation shortages.

Visitors to Vietnam’s Pearl Island of Phu Quoc

So who’s going to be staying in all those rooms? Airlines are getting in the game to shuttle new tourists to Phu Quoc. AirAsia now includes regular direct flights from Kuala Lumpur, which also connects the island to traffic from Europe. Regular charter flights bring visitors from China and Russia. Vietjet is planning to expand to flights direct from Seoul. Additionally, all domestic airlines have increased daily direct flights to the Pearl Island. As a result, Phu Quoc International Airport is expanding to meet the demands, aiding the process to swell the tourist population to five million annually by 2020.

To accommodate the differing nationalities of tourist, resorts have begun quite a curious trend. Resorts and hotels are catering their services around the general tastes and cultural sensitivities of their target market of guests. For instance, some resorts tailor their services around Chinese tourists, with daily buffets including traditional Chinese dishes as well as Vietnamese fusion. Well-known European brands follow luxury standards that guests from that region would naturally expect.

Still others, like Fusion Resort Phu Quoc, welcome guests from many different locales by offering unique services that can appeal to all nationalities. Fusion Resort’s “Fusionistas” are available to communicate with guests 24/7, in the guests’ language of choice, via their choice of messenger platform. Part butler, part concierge and part guide, the Fusionistas work hard to ensure that every guest, regardless of nationality, has an enjoyable stay at Fusion Resort Phu Quoc.

Image source: Fusion Resort Phu Quoc

Resorts Raising Service Standards on Phu Quoc

Transportation to get tourists to the island year round - check. Bountiful accommodations to fit a range of budgets - check. High quality staff to cater to all guests needs - well… While most foreigners living in Vietnam try to understand and accept the way things are done in Vietnam, many have been frustrated by the difference in hospitality industry standards to what they are typically used to. Particularly when on vacation, people expect a carefree and enjoyable experience. Fortunately, various hotels and resorts in Phu Quoc are leading the way here as well.

Phu Quoc has long had an issue with maintaining adequate staff to meet the demands of its visitors. There simply aren’t enough local Vietnamese living on the island that are highly qualified to serve the influx of foreign tourists in all of the luxury hotels and resorts. But the people are coming, so how is the demand for hospitality staff being met?

Several resorts are partnering with vocational colleges and schools to recruit and train workers from mainland Vietnam, as well as from Phu Quoc. The resorts provide accommodation and ongoing training to help ease the transition. Additionally, a few of the resorts take things a step further by providing above average wages, better benefits packages, and more opportunities for advancement. And their efforts are evident.

The staff at Fusion Resort Phu Quoc, for example, happily care for the guests with an unmatched standard of service, express high job satisfaction and familial relationships with management. This translates to higher retention rates than many of the other resorts on the island.

At Best Western Premier Sonasea Phu Quoc, employees are provided with a good range of insurance coverage (from social and health to personal accident), and those from outside of Phu Quoc are helped with relocation costs being covered. In addition, return tickets are offered so non-local staff can visit their families. Again, this kind of effort by a resort helps to create a higher level of employee happiness, and happy staff usually means happy guests.

Image source: Best Western Premier Sonasea Phu Quoc

Another facet of maintaining guest satisfaction is preserving the pristine nature of Phu Quoc. People go to the Pearl Island to bask in the glory of nature, but it can be easily destroyed if everyone on the island isn’t mindful of responsible preservation. To this end, over half of the island remains a protected wildlife preserve, even with growth plans for the next 20 years.

Furthermore, resorts and hotels in Phu Quoc are working, to varying degrees at the moment, to reduce waste, keep the island clean, and educate staff, the local population, and guests on sustainability practices. Perhaps one of the best examples is Mango Bay Resort. Their luxury villas have been seamlessly built into the natural landscape, they carry out great efforts to maintain the coral reef in their area, and staff are required to regularly participate in Phu Quoc clean up efforts in conjunction with local waste removal groups.

Video source: Contact BSTB

Phu Quoc Tourism is on the Right Path

In many ways, Phu Quoc feels like a sort of science experiment. Clearly, there is a demand for luxury resorts and hotels and higher standards of service in a pristine environment. And these resorts and hotels are proving that it is possible to maintain profit margins while being conscious of the sustainability of the island. Of course, there is still work to be done, but Vietnam on a whole can look to Phu Quoc as a good example of what can happen in the rest of the country.

Image source: steemitimages.com

If Vietnam is to meet its goal of being an internationally recognized “developed nation” in the next five to ten years, the country has to find the balance between proper waste management, infrastructure improvement, internationally recognized service standards AND economic development. Phu Quoc is at the forefront of positive development in Vietnam and set to be the most popular tourist destination in Vietnam. Time will tell how successful Phu Quoc will continue to be, but the future looks bright for the Pearl Island.

Banner Image source: premiervillage-phuquoc.com

I was lucky enough to be invited to the Novotel Phu Quoc Resort for a media familiarisation, and can truly say that it was an unforgettable experience.

At the airport arrivals hall we were greeted by the Novotel shuttle bus for the 9 km journey to the resort.

It now being lunchtime, the group was told that we would be having lunch after a quick freshen-up. It’s the little things that make a big difference, so the complimentary fruit platter with personalised welcome message and bag with some local specialities provided a sense of personal service for such a large resort. After a quick rainfall shower and change of clothes it was time to come to grips with what else the Novotel Phu Quoc Resort had to offer.

First Culinary Impressions

Seated at a lovely pool-view table in the all-day dining restaurant, Food Exchange, it was time for the indulgence to begin. Food Exchange offers an extensive buffet selection as well as an a la carte menu. There were many stations around the restaurant serving Western, Asian and Vietnamese fare, with the famous Phu Quoc seafood featured in many of them.

As a seafood lover, I wasted little time in sampling some of the freshest squid, shrimp and scallops I have tasted in Vietnam. I’m not a big lunch eater, and diligently restricted myself to a frugal three plates. My favourites were the seafood curry, Hungarian potato salad, seafood pasta and the refreshing variety of salads.

Pina Coladas by the Pool

After a satisfying lunch, we were given an opportunity to relax and enjoy the resort’s facilities. First stop for me was a quick retreat to my room to get some work done. I was lucky enough to have been given a Superior Suite on the third floor. If it wasn’t for the sun shining in a cloudless-sky and the temptation of a pina colada by the pool, I think I may have not left the room for the rest of the stay.

The suite featured a separate living room, standing bathtub, rainfall shower and a double-sized balcony with spectacular views over the pool, surrounding villas and all the way to the Long Beach area. The design of the resort aims to maintain the feel of a traditional Phu Quoc fishing village, with the smallest beachfront buildings being the One Bedroom Villas with private pool that resemble traditional fishing huts. Away from the beach, the buildings become progressively larger until you reach the main building housing 366 rooms.

On my way to the beach, I passed the spa and decided to grab a nice cold drink at the beach bar to enjoy while sunbathing. There I noticed the fantastic range of homemade ice creams for only VND40,000 per scoop. Being adventurous with ice cream flavours, I tried the blackcurrant and Phu Quoc pepper. It first gave the tongue a kick of the hot pepper, then instantly soothed by the cold blackcurrant creaminess. Perched on a lounger under the merciful shade of a well-manicured palm tree, I enjoyed a few hours of swimming, relaxing and reading – an idyllic afternoon.

A Sunset to Remember

As the sun began to set, we were lured to the beach-bar area by the enchanting melody of the in-house band that performs six nights a week. We were treated to some simple yet delicious Vietnamese-inspired canapés to accompany a few glasses of wine whilst watching one of the most spectacular sunsets I have ever seen.

Seafood Sampler

That night we would be dining al fresco at the beautiful Phu Quoc Seafood Restaurant. Sampling the island’s best catch is obligatory for any selfrespecting seafood-lover. We were each given a cold, refreshing towel scented with lemongrass and ginger, which truly awakened the senses.

For starters, we were silver-served a tangy salad followed by a smooth and creamy lobster bisque. After selecting our items from the a la carte menu, they were exquisitely presented on a haring platter. Shrimp, squid, scallops, whole crab and cobia (also known as black salmon) were all on offer, but my hands almost subconsciously reached first for the Oysters Kilpatrick, which didn’t disappoint.

A very relaxed and conversation-filled meal ensued, enjoyed at a leisurely pace with some of the group beginning to fall into a siesta in the large, comfy chairs. To round off the evening, we were served a scoop of the homemade vanilla ice cream served on a bed of honey-drizzled mango and a master-crafted sugar tuile, which again sparked the table back into conversation.

Champagne Breakfast

The following morning, we received an a la carte champagne breakfast back at the Phu Quoc Seafood Restaurant. Not being one for morning alcohol, I started the day with my routine ca phe sua da while enjoying the fresh fruit platter.

A Sunday breakfast in a 5-star hotel on Phu Quoc is always a treat and this was no different. After considering a few options, I settled for one of my favourites (which, no matter how hard I try, I have never been able to perfect at home): eggs Benedict. Being from Scotland, my preferred accompaniment would have been smoked salmon, but sadly I was informed that it was not available. An alternative offer of smoked ham turned out to be a more than suitable substitute.

As most of the group were booked on earlyafternoon return flights, the hotel organised a whistle-stop tour of Ho Quoc Pagoda and the famous Phu Quoc Market.

Massage

After two strenuous days of relaxing, sunbathing, wining and dining, it was now time to relieve those niggling aches and pains with a rejuvenating massage at the hotel spa. I decided to go for the sports massage and a facial. The massage was exactly what the doctor ordered: firm, focused and just the right amount of time spent on each area. This was my first ever facial, and I couldn’t stop laughing when the products were being applied: they felt ticklish and made me giggle like a little schoolgirl; even the therapist, Ms. Huong, had a chuckle to herself.

Some people might feel the prices here are high compared to their normal VND250,000 massage in a local Ho Chi Minh City spa, but you cannot compare hamburgers with Kobe beef. Novotel Phu Quoc Resort has searched far and wide to employ only the most highly skilled professionals. My masseur at the spa, Mr. Quy, has 15 years’ experience in the industry and was hired from Saigon. My therapist has six years’ experience and relocated from Binh Thuan. For me, anything to do with your body and well-being should focus on quality over price. I’m sure we’ve all heard about someone’s horror massage that left them walking like the hunchback of Notre Dame.

What Could be Improved

With an unobstructed view of the sky and ocean, my room enjoyed the sun non-stop from dawn till dusk. Even with the A/C on maximum setting and net curtains drawn to block direct sunlight, it felt too warm.

However, when the sun relented on the second day, so did this small issue. On the first night of our stay, the hotel was hosting four corporatefunction events entailing a gala-dinner and musical entertainment, which can be a bit noisy if you are in relaxation mode.

Contact information:

Address: Duong Bao Hamlet, Duong To Commune, Phu Quoc

Email: h9770@accor.com

Phone: +84 7 7626 0999

Website: www.novotel.com/PhuQuoc

Best Western Premier Sonasea Phu Quoc is a brand new resort fronting a beautiful stretch of beach in the Sonasea complex area. No matter what time of day, the Best Western Premier Sonasea Phu Quoc is a premier family friendly resort with a host of options for a comfortable, relaxing and fun stay on Phu Quoc Island.

Bed Time at Best Western Premier Sonasea Phu Quoc

One of the most unique things about a stay at the Best Western Premier Sonasea is their “Kids Stay Free” policy. In every room, up to two children under the age of 16 can stay free of charge as long as they use the existing bedding. Additionally, the children get to enjoy a complimentary breakfast buffet each day during their stay. This special feature allows families to truly maximize the value of their vacation at this family friendly resort in Phu Quoc.

The entire range of accommodation at Best Western Premier Sonasea Phu Quoc is consistently comfortable, sleek and spacious. Featuring several classes of rooms, including suites and villas, this is an especially attractive family friendly resort. Each of the expansive and modern family suites boasts a balcony with a view of either the calming ocean or lush mountains of Phu Quoc's Western coast. Guests will enjoy a cozy night’s sleep with plush bedding in either the king or twin bed suites. All rooms are also furnished with a chaise lounge that children could comfortably use for sleeping, with extra bedding provided by the resort, if required.

The two to five bedroom villas are like a home away from home. Sprawling across two floors, guests can enjoy space and privacy that isn’t available in a traditional hotel room. Each villa includes a full kitchen, relaxing living area and well-appointed bedrooms. In addition, all villas come with their own private pool for swimming anytime of the day or night. For longer stays and multi-family travel, the level of comfort in a villa is second to none.

The family suites and villas at Best Western Premier Sonasea Phu Quoc include a kitchenette with a state-of-the-art cooking hob, microwave, and mini fridge that families can use to prepare meals. With a quick call to the operator, housekeeping will gladly bring a complete set of kitchen materials for use in the room. Please note that the use of the kitchen incurs a cleaning fee, and cooking of malodorous food (durian, seafood, etc.) is prohibited to ensure the comfort of all guests.

Family Pool Time with Best Western Premier Sonasea Phu Quoc

Upon walking through the double doors from the beautiful lobby, guests are dazzled by the expansive pool and glistening lagoon that traverse the length of the property. In the main pool, there is a shallow kids’ pool on the right side and a deeper pool on the left, separated by a partition. The stylish lagoon pool, which meanders down the centre of the property between the villas, is a fun and fanciful feature. Two-person floaties, giant inflatables, pool rings, and long lounge inflatables can be borrowed from the activity desk free of charge for use in any of the pools for enjoyment with all the family.

Near the end of the lagoon, parents can enjoy a drink at the Oasis Pool Bar swim-up bar while the young ones splash in the shallow kids pool nearby. Guests will relish the opportunity to capture gorgeous family photos from the picturesque walkways down the midline of the pool and lagoon.

Another incredible feature of this family friendly resort in Phu Quoc is the aqua aerobics classes for adults and kids. Why not spend some time getting fit as a family in a fun way? Families can have a blast in the pools every day from 6:00am to 8:00pm.

Beach Time for All the Family at Best Western Premier Sonasea Phu Quoc

The powdery sand beach fronting the Best Western Premier Sonasea Phu Quoc welcomes visitors of all ages with warm waters and calm seas. Families with even the youngest of children can relish a carefree day of fun in the ocean. This proximity to the ocean is another feature that makes this hotel a great choice for a holiday with kids in Vietnam.

To promote safety, there is a roped area for swimming, life jackets are provided for adults and children, and the floaties are available for use in the ocean as well. Please note that there is no lifeguard on duty, however in the event of an emergency, the beach attendants are available to call for help.

In fact, the delightful beach attendants are available all day to provide guests with sturdy lounge chairs and shady umbrellas to keep guests cool from the tropical sun. They also are on hand to help guests enjoy all of the complimentary services on offer beachside at the Best Western Premier Sonasea Phu Quoc. If older kids are feeling a bit adventurous, they are sure to love the free use of kayaks.

Take a break from the water and enjoy a leisurely ride around the property of the spacious resort on bicycles available for use free of charge. Perhaps a fanciful photo opportunity is in order on the beach side swings. Just ask one of the accommodating staff to snap a pic or two.

Best Western Premier Sonasea Phu Quoc Offers Fun Play Time For Kids

If your children are craving more play time during your family vacation in Phu Quoc, perhaps a visit to the colourful kids’ activity room, named Nemo’s, is just what’s needed. Parents can stay in Nemo’s Kids Club with their children, or jovial attendants are on hand to keep a watchful eye on the younger guests. As an additional service, the attendants will help occupy the children for hours with a variety of games and activities suitable for toddlers to young adolescents. The delightfully bright playroom is outfitted with tot-sized tables, chairs and toddler play equipment, as well as cushy safety mats - just right for energetic youngsters. Nemo’s Kids Club is open from 8:00am to 5:00pm daily and offers the perfect place for children to enjoy a fun-packed stay in Phu Quoc.

Adjacent to the main pool is a larger outdoor play area suitable for children to socialise and a grassy area for them to run wild and free. With a play structure, mini carousel and swing set, this is a great option for kids to burn off some energy in the sunshine.

Delicious Mealtimes For Kids with Best Western Premier Sonasea Phu Quoc

Besides the “Kids Stay Free” buffet breakfast, children are welcomed in both restaurants for lunch and dinner as well. The restaurants at the Best Western Premier Sonasea Phu Quoc have a child-friendly menu that includes comfort foods like french fries and fried chicken, as well as healthier options. Encourage the little ones to sit at the cute kid-sized tables and parents can enjoy a quiet meal to themselves.

Parent Time at Best Western Premier Sonasea Phu Quoc

A family friendly holiday in Phu Quoc isn’t complete without a little time and space away from the little ones for the parents. There are two main areas in the Best Western Premier Sonasea Phu Quoc that are strictly for adults. When parents need a bit of a break to relax, they can book one of the highly qualified babysitters, for an additional fee, to wrangle the kids for a few hours.

Perhaps some time at the spa is just what the doctor ordered. Massage away your worries and scrub away your cares in the full service spa on the property. After a few hours of relaxation, parents will be energized and ready to tackle all the chaos of parenting.

Alternatively, parents can enjoy the calming energy of the beautiful sunsets of Phu Quoc from the vantage point of the CView Rooftop Bar. The stress of the day will melt away as guests enjoy signature cocktails and light snacks in this romantic and serene spot.

When travelling with a group of loved ones, a family friendly resort can make all the difference in a highly enjoyable vacation for guests with children. Whether you are an energetic family looking for a holiday filled with activities, or parents wanting to destress while the children are happily occupied, a stay at the Best Western Premier Sonasea is a fantastic family friendly resort in Phu Quoc well worth considering.

Image source: Best Western Premier Sonasea Phu Quoc - by Mervin Lee

The Phu Quoc development plan announced by the government in 2004 and adjusted in the summer of 2015, makes provision for a massive investment and a huge development of large parts of this idyllic island. In the revised plan, land dedicated to tourism will cover 40 sq km; land for mixed tourism and housing 33 sq km, whilst forestry gets 374 sq km. In addition there is a 66 sq km buffer zone with close on 40 sq km given over to agriculture. This is not a small development. At the end of 2014 there were just 1,500 rooms for rent on the island, by the end of 2017 that will have risen to 10,000, with many more planned over the next 15 years.

Phu Quoc lies off the coast of Cambodia in the Gulf of Thailand. It is a mere 10 km from the Bokor National Park on the outskirts of Kampot. It is the largest of Vietnam’s islands with a total area of 593 sq km and one that has been the cause of constant argument of ownership between Vietnam and Cambodia. The capital of the island Duong Dong is situated on the west coast of the island at about the north-south mid point. This town will change beyond recognition as part of the development plan.

The government has decided that Phu Quoc is to become the biggest island destination in the whole region and they are pulling out all the stops to make this happen. It seems inconceivable that this beautiful island could become the next Bali or Phuket, but that is what they want. The resort style developments are already starting to arrive and are totally taking over the west coast of the island. From the enormous Vinpearl hotel and resort in the north to the newly opened Novotel in the south, huge swathes of land and being carved up and built on.

Broadly speaking the island’s development is being handled by two groups. Vinpearl will take on the north of the island, whilst responsibility for the south falls to the Sun Group.

Already open in the north is phase one of the Vinpearl hotel and resort, Vinpearl Land amusement park, Vinpearl Safari Park, the Vinpearl Golf Phu Quoc and the Vinmec Phu Quoc International Hospital. Impact on the local ecology has been huge. Local people are seeing big increases in the local economy and most seem content that this is good for the island. To the north of these opened attractions, the second phase of the Vinpearl development is underway, with one of the biggest building sites on the island just opening up. Based around a 17 hectare lake, it is simply massive. Whilst slightly south another huge development for Grand World has begun. It is rumoured that the country’s second giant casino, after the the Grand Casino at Ho Tram Strip, will be built here.

VinPearl Phu Quoc Resort & Villas on Long Beach, Phu Quoc - Source

The southern development along Long Beach is slightly different. The hotels and resorts here are generally speaking smaller and more eco-friendly, though this certainly depends on your definition. On Phu Quoc anything is classed as an eco-resort as long as less than 50% of the land is built upon. This of course raises as many questions as it does answers. No provision is made for sustainable building materials in the definition.

The Mercure Phu Quoc Resort & Villas at the northern end of the southern development has at least tried to make their resort genuinely eco-friendly. The impact on the local ecology here has been positive. This small hotel is virtually invisible until you arrive at its door. The 67 bedrooms are by way of individual villas, dotted around beautiful gardens, rich with trees and greenery. They even grow their own vegetables in and around the villas, supplying the kitchen with pumpkins, tomatoes, potatoes and other ingredients.

Moving south from the Mercure, you’ll find the Sunset Sanato resort and Luxury Villas (under construction); the Pullman hotel and resort (construction soon to start); the Novotel Phu Quoc (opened in February 2016) and the 17-storey InterContinental (under construction). The Sofitel is also coming here. The whole of Long Beach is being snapped up by developers who are facing a backlash from locals demanding access to what are, after all, public beaches. The government has said that some kind of access road 50 metres from the beach has to remain in place, but in some cases clearly no provision has been made for this. The famous pearl farm here is on borrowed time.

Moving across the island to the eastern beach area of Bai Khem, work is well underway on the large JW Marriott hotel and resort. This 5 star luxury resort will forever change this small but beautiful beach. The plans for the it do look beautiful and tastefully done. The Marriott is in the process of building a new road to the resort.

There is also a cable car ride being built connecting the island’s second largest town of An Hoi with the island of Hon Thom, also called Pineapple Island. The 8 km ride will be the longest aerial ropeway cable car in the world. As it passes over the islands of Hon Dua and Hon Roi, the towers will reach 160m in height. Construction started in 2015 and is expected to be completed in 2016 with the ride being fully operational by 2017. It will be capable of carrying 3,500 people per hour to the so far undeveloped Pineapple Island.

Many resorts are being planned for long Beach, including the Vinpearl Premium Villas - Source

Development on this scale of course requires a huge change to local infrastructure. New roads are planned and a widening and upgrading of existing roads is underway. The island currently has two landfill sites, a large one in the north and a smaller one in the south. At present the island manages all its own electricity needs but this is about to change.

Building an incinerator to fuel the island is planned, but this is fraught with difficulties: the island doesn’t create enough waste (yet) to keep an incinerator going full time. However an underwater cable is also being built to the mainland and the national grid; this was started in 2014.

In 2012 the new Phu Quoc International Airport opened its gates to the public. Short-lived flights to Singapore and Siem Reap were soon shelved, but new international flights are planned for 2017.

Phu Quoc International Airport - Source

All this large-scale change will inevitably affect the micro economy on the island. Small bars will undoubtedly spring up everywhere, local restaurants will increase in number and probably quality. Phu Quoc is already famous for its amazing seafood and of course locally grown pepper.

Regardless of anyone’s opinions on the relative merits or disadvantages on the future of Phu Quoc, this tiny tropical island will never be the same again. Life for the 100,000 inhabitants is about to change, irrevocably.