Best Western Premier Sonasea Phu Quoc & Sustainable Tourism

By: Alex Gordillo

Best Western Premier Sonasea Phu Quoc not only focuses on setting the standard for comfort and exceptional service, but also leads the trend for sustainable tourism.Best Western Premier Sonasea wants to be Phu Quoc’s first plastic-free resort. As The World’s Largest Hotel Chain®, with over 4,200 hotels worldwide and over 70 years in the hospitality industry, Best Western Premier takes pride in making upscale hospitality a sustainable and successful business model. With Green Hotel Design and development prototypes that use locally-sourced products in order to boost the local economy, Best Western Premier Sonasea Phu Quoc seeks to be an eco-friendly and socially responsible resort.

Best Western Premier Sonasea Phu Quoc

Best Western Premier Sonasea Phu Quoc is familiar with the challenges facing this pristine island that makes part of an ecologically diverse 28-island archipelago in Vietnam. As such, the resort has planned in advance with sustainable measures in an effort to be a leading, positive influence on the island, rather than a neutral one.

When it comes to sustainable tourism, the three main challenges facing Phu Quoc island are: leveraging green practices against the rapid growth in the tourism industry; lack of available and qualified local residents to take on jobs in the hospitality sector; and waste management throughout the island.

Aspiring to be the first plastic-free resort in Phu Quoc and the leading example of a Green Resort on the island, Best Western Premier Sonasea Phu Quoc’s key areas of focus are:

1) Partnership and collaboration with local and national authorities to advance eco-tourism and environmentally conscious practices and awareness in the hospitality sector

2) Economic workforce development with an emphasis on benefits for local residents

3) Reduction and management of waste as well as reduction in the usage of valuable resources while maximizing efficiency.

Top Tourist Destination Means Increased Social Responsibility

Vietnam was named “Asia’s Leading Destination” at the 2018 World Travel Awards in Hong Kong. Furthermore, Vietnam National Administration of Tourism (VNAT) representatives recently participated in the 39th International Tourism Fair (FITUR) in Madrid, Spain in January of 2019.

It’s clear that Vietnam has become internationally known as a highly desirable tourist destination. As such, a commitment to eco-friendly initiatives and sustainable tourism is paramount in Phu Quoc island’s development, as one of Vietnam’s top three tourist destinations. With an added focus on attracting tourists comes corporate and social responsibility.

Best Western Premier Sonasea Phu Quoc is proud to partner with local and national authorities and support Kien Giang province’s eco-friendly initiatives to make Phu Quoc island the number one tourist destination in Vietnam. In 2017, local authorities opened a Waste Treatment Plant in Bai Bon. While Phu Quoc island does not yet have a recycling plant, there are plans for the construction of a new waste treatment plant in the near future. Best Western Premier Sonasea is keeping abreast of these initiatives and taking full part in them wherever possible.

Best Western Premier Sonasea Phu Quoc

Best Western Premier Sonasea Phu Quoc and Local Workforce Development

Best Western Premier Sonasea Phu Quoc takes pride in its commitment to improving the lives of all employees and contracted workers. Whether they are local residents, from other parts of Vietnam or international staff, under the leadership of The CEO Group, this outstanding beach resort has provided work for 1,795 builders from four different construction companies (Hoa Binh, Alliance, Serifico, and Nem).

Best Western Premier Sonasea Phu Quoc

The hotel’s fully operational workforce will include 420 employees from over a dozen provinces across Vietnam, including Hanoi, Ho Chi Minh City, Nha Trang, Danang, Vung Tau, An Giang, and of course, Kien Giang province. The international staff hails from countries such as France, Japan, Australia, Ireland, and India.

While providing desirable jobs, Best Western Premier Sonasea Phu Quoc offers training for the development of local residents as well as the local business sector. With new investment comes a new network of partners, developers, and local entrepreneurs. Establishing supply chains of locally sourced products and agriculture, along with improved import and export infrastructure, helps Phu Quoc’s economy to thrive in the short-term as well as the long-term.

Employees Are Well Taken Care Of At Best Western Premier Sonasea Phu Quoc

Best Western Premier Sonasea Phu Quoc realises that employee benefits packages need to be competitive and responsive to the needs of all of its great staff. Employee Benefits include free meals and accommodation, as well as three types of insurance: social, unemployment, and health. In addition, there is personal accident insurance for all employees, plus private health insurance for those travelling overseas.

Best Western Premier Sonasea Phu Quoc

For employees that come from other provinces in Vietnam, relocation costs are covered and the hotel also provides a return ticket as an added convenience for those visiting their families. Staff are offered bonus allowances during special events such as birthdays, weddings, and Best Employee awards, while also treating employees’ families to discounted stays and other perks.

Taking employee retention seriously, Best Western Premier Sonasea Phu Quoc aims to provide working conditions that emphasise teamwork, professional development, and self-improvement. All employees receive assistance in creating their own Personal Development Career Plan which provides them with mandatory and supplementary training opportunities and incentives, along with clear paths towards promotion.

The staff’s General Training and Orientation includes 11 modules on safety, hospitality, customer service, brand awareness and plenty of hands-on technical training. With team-spirited support, the company values mean that employees are trained not just on how to deliver great service, but also the reasoning behind the methods.

Whether the focus is on how to document a guest complaint or on best practices for food hygiene, BWP Sonasea Phu Quoc believes that quality training involves analytical thinking by employees. Further, by creating mentorship opportunities within the workplace culture, a friendly working environment is created that focuses on caring family values, not just an employer-employee relationship.

Best Western Sonasea Phu Quoc Is An Eco-Friendly Beach Resort with a Proactive Approach to being Plastic-Free

Best Western Premier Sonasea Phu Quoc operates under the belief that more is not necessarily better. As such, the resort’s sustainable practices send a clear message of awareness and conviction to its guests. Capital investments in the management of waste is championed through a dynamic approach in the reduction of plastic throughout the resort. An emphasis on local sourcing of ingredients and products, such as pepper, fish sauce, seaweed and bamboo, helps create a sustainable destination for both local visitors and guests from around the world.

Best Western Premier Sonasea Phu Quoc

Best Western Premier Sonasea Phu Quoc’s aim to maximize the comfort of guests while keeping balance with environmentally conscious practices means that its rooms are almost 100% plastic free. With the exception of water bottles and basic amenities, there is a strict policy on plastic use that is positioning this hotel to become Phu Quoc’s first 100% plastic-free resort.

Each room comes with a standard offering of two Dental Kits, a Vanity Kit, a Sanitary Bag, and the resort’s signature soap, while other plastic amenities (such as combs, shower caps, and shaving kits) are available upon request to reduce single-use waste. This sends a message to our guests that “less is more” and that the best in comfort is not about quantity but about quality. Creating awareness takes time but, by taking incremental steps to provide quality, sustainable accommodation, BWP Sonasea is clearly stating its position on the environment for all to see.

The upscale room amenities are proof that Best Western Premier Sonasea Phu Quoc is focused on the details. Following a green policy for the laundering of sheets and towels, the process is done in-house with the aim to reduce emissions. In addition, all nail files are wooden, not plastic, while the exclusive soap is palm-free and cut in a traditional non-factory brick-cut. Handmade, the soap is made from locally sourced lemongrass and recycled coffee as an exfoliating feature.

Vanity Kits and all dry amenities have cardboard packaging, including soaps, toothbrushes, and earplugs. Instead of providing guests with single-use plastic bottles, resin dispensers are filled on a daily basis from large 20-litre containers that provide guests with shampoo, conditioner, body wash and body lotion.This means that Best Western Premier Sonasea Phu Quoc saves four plastic containers per room per day. At full capacity, that amounts to a saving of over 2,200 plastic bottles per day or more than 803,000 bottles per year!

Best Western Premier Sonasea Phu Quoc

Other plastic reduction features include non-plastic ear plugs and straws - both made from locally-sourced bamboo. There are no plastic bags in the resort and it provides reusable woven beach bags to guests while the staff make use of paper bags for all operations. In addition, Best Western Premier Sonasea Phu Quoc has a polystyrene-free agreement with local food delivery companies, which it is hoped that other resorts and hotels will follow, creating a positive ripple effect that will be felt across the island.

Waste Management and Reduction at Best Western Sonasea Phu Quoc

Best Western Premier Sonasea Phu Quoc has regular garbage collection throughout the resort and regular sorting of aluminum cans, cardboard paper, and plastic bottles - all of which are recycled.

Best Western Premier Sonasea Phu Quoc

Food

Biowaste from food is collected in the kitchens and used for pig farming, while cooking oil is recycled and the collection of grease must be placed in grease bins. There are upcoming plans for a vegetable garden that will be used for food composting and, as and added benefit, for enhancing the ingredients available for seasonal fine-dining.

Electricity

BWP Sonasea keeps the use of electricity to as reasonable a limit as possible with energy-efficient LED light-bulbs installed throughout the resort and managed on a strict schedule. All guest rooms contain air conditioning systems which feature an automatic turn-off cooling system that turns off automatically if the balcony or a window is opened. Additionally, high quality insulation of the hot water and AC networks throughout the main building are in place in order to minimize heat loss.

Water Usage

A new sewage treatment plant was recently built with a number of chambers in the ground which will put water through a filtration system containing sand and charcoal to help filter the water to then be used for irrigation. Water regulation technology includes low-flush / high-flush options throughout the resort along with water regulators in bathtubs that reduce water usage without affecting speed or pressure for the maximum enjoyment.

Furthermore, a sprinkler system in the ground gardens as well as the balcony gardens on each floor is set to water plants at night in order to maximize water use. Finally, there is the use of recycled water, also known as “grey water”, for irrigation, gardening, and watering. Rainwater is collected from villas to enhance the resort’s irrigation system.

Best Western Premier Sonasea Phu Quoc is proud to embrace environmentally conscious business development principles to the finest of details. This can be seen through strategic partnerships and local workforce development, the use of locally-sourced products, as well as dramatic reductions in plastic use, waste management, and resource reduction practices. All of this hard work, points clearly to Best Western Premier Sonasea Phu Quoc as an industry-leading resort in eco-friendly hospitality and sustainable tourism in Phu Quoc.

Image source: Best Western Premier Sonasea Phu Quoc - by Mervin Lee


Welcome to Salinda Resort and Spa

By: City Pass Guide

Welcome to Salinda Resort and Spa

Salinda Resort and Spa is a centrally located five-star luxury resort on Phu Quoc Island.

Salinda Resort and Spa in Phu Quoc Island is incredibly detailed. I mean, you walk around some corner and find a lamp in a style you have not seen before. The piece in itself is just beautiful, but it’s just one small discovery out of hundreds.

There is a well that looks like an overflowing ancient Greek jar; at another point you have a peaceful Zen garden; and there are even handmade clay cups at the spa that contain specially brewed ginger tea that helps your body to relax.

Salinda Clay Cups

The first impression is crucial, so when we arrived at Salinda resort on Phu Quoc Island, we immediately got welcomed by the Guest Relations Manager of Salinda.

His warm smile and friendly, casual conversation, accompanied by a glass of sweet and refreshing iced tea made us feel instantly at home.

When he saw that my colleague is Vietnamese, he switched from English to fluent, confident Vietnamese to welcome Mr. Thoai.

And he was not the only one. Actually one of the main reasons why I enjoyed my stay at Salinda Resort from the very beginning were the friendly smiles and the natural behavior of the staff members. I had conversations with many service members, and all were unobtrusive, relaxed and smiling. You soon get the feeling you’re surrounded by friends.

Salinda Villa

During the check-in formalities, which involved only our passport and ID card, but not us personally, we got a short and informative introduction to the facilities of Salinda. After just a few minutes, we were lead to the room at one of the cozy garden view villas.

You see, there are different rooms and room types at the Salinda resort on Phu Quoc island, starting with the Deluxe Hill View room up to the luxurious Suite Sea View Villa.

You can check the available rooms here.

Night at Salinda

The walk through the relaxing lounge areas of the mango garden towards the villas revealed not only carefully planned green areas and water gardens, but also a beautiful, unobtrusive light design. The thoughtfully placed light sources lit up the path and surroundings just enough to see and create a mystic ambience. The green areas are amazing. Over a hundred different plant species ensure that there are flowers blooming all throughout the year. And since I mentioned the mango garden, yes, during mango season, there are fresh mangos available, as well as bananas and other fruit that just grow on site and are used in the fruit baskets, as well as the Salinda restaurant.

I tried a sim berry one day and it was quite tasty. The white plums were not yet ripe though.

Cozy Cozy Salinda

On the way to the villa, it suddenly struck me: This is the perfect honeymoon location. It is quiet, cozy and simply beautiful. Actually, they keep the area with the villas as adult as possible, so they especially appeal to couples. On your honeymoon - or other romantic vacation to Phu Quoc Island with your partner, you should consider either a garden view or sea view villa.

The sea view villas at the five-star luxury resort are more spacious and follow an ocean theme. Lamps, mirror frames and other decorations are made of mother-of-pearl that blends modern style together with the aura of a mermaid palace.

Salinda Bathroom

The garden view villas are more grounded, woodier and cozier.

Salinda Restroom

Upon entering the room, the warm colors and the placid interior design set me at ease with the world and I suddenly missed my fiancé a lot. The villas at Salinda are really a place for couples.

Salinda Restroom

Silent, private and comfortable.
Natural materials like cotton, rattan and coconut fibres create a warm and cozy atmosphere. And it is again the tasteful lighting that pulls everything together to create an enthralling blend of traditional Asian elements and modern Western amenities.

Later I discovered that every material has been carefully selected for a reason. The sand-colored volcanic rock, that covers the buildings is from a quarry in Da Nang. It does not collect the heat from the sun, so the landscape garden stays cool and comfortable, even in the afternoon.

The Accoya wood that makes up a part of the exterior is free of chemical residues and adds to the healthy and relaxing atmosphere at Salinda Resort. The windows and spacious glass doors that let in the daylight are imports from Germany and soundproof, to grant you an undisturbed night’s sleep.

On the table we found a nice fruit basket, some of the fruits like the mango and the bananas right from the trees outside, and a hand-signed welcome note from the Guest Relations Manager.

The first and most important thing to check was of course the Wi-Fi. At the moment, the entirety of Vietnam suffered from unbearable slow internet connectivity.

Not Salinda. It was fast, as they promised. The Wi-Fi is connected with the Smart TV set, which also functions as an information center, like a list of attractions on Phu Quoc Island, information about the resort, or the menu for in-room dining.

Salinda Wines

The next thing to check was the selection of drinks and teas, and it did not fail to impress me. The fridge was well stocked with Pellegrino mineral water, soft drinks, fruit juice, coconut juice and beers. There was a selection of different tea bags, packaged and branded by Salinda. White and brown sugar, a tasteful tea pot with two cups, cashew nuts and other snacks you might desire without calling the 24-hour room service.

Many hotels and resorts in Vietnam use Lipton, and those of my readers who follow my blogs about traveling in Asia already know my opinion about Lipton and that it’s not very high. To keep it polite.

Salinda Resort and Spa uses Ahmad tea in the villas and Ronnefeldt in the excellent restaurant that is located below the villas. They also plan on upgrading the tea selection in the near future, so guests can look forward to high quality teas at the five-star luxury resort on Phu Quoc Island.

The house bar contains a selection of spirits: Jägermeister, cognac, vodka, gin, rum and two sorts of whiskey.

It was time to refresh and have a nice shower after the hustle and bustle at the airports. The bathroom contained everything one might desire. The dispensers for shampoo, bath gel, conditioner and lotion were made of ceramic and especially crafted to fit the interior. The shampoo smelled of natural lemongrass and I could finally relax.

Well, not really, it was almost nine in the evening and we haven’t had dinner yet. Since food and restaurant business is one of my great joys, I was already extremely curious what they would serve at the restaurant of Salinda resort, the five-star luxury resort and spa on Phu Quoc Island.

Two more things I need to mention here:

First, the swimming pool is awesome. They use a technology that involves salt for water treatment, which ensures that the water is clean and good for your skin. Swimming in this pool is a bliss!

Second, the souvenir shop. You will ask, what’s so special about a shop that I have to write about it? Well… All the items in Salinda’s boutique are of highest quality. You can purchase hand-crafted clay cups like the ones they use in the spa or the tea sets used in the villas. Phu Quoc Ridgeback plushies make an excellent gift for kids and the beautiful patchwork blankets are from Mekong Quilts. They even offer original artwork, painted by Nguyen Van Manh, a Vietnamese impressionist.

Complete relaxation at Salinda Spa

At the Salinda Spa, which is fortunately open to visitors from the outside and not reserved to the guests of Salinda resort only, you can find traditional and modern forms of treatment for body and soul that leave you totally relaxed and rejuvenated.

The spa is managed by Guru Spa, and when I entered the area, I was welcomed by a refreshing bouquet of scents and friendly staff.

You start relaxing as soon as you enter, and as a starter on your replenishing journey, you get a handmade clay cup filled with delicious, cold tea that releases muscle tension.

Salinda Spa

Now that’s an excellent beginning, don’t you think?

You get pampered with a blend of traditional Vietnamese and Thai philosophy. Every room is themed in its own unique way, from the steam bath that opens up your skin to absorb the natural oils and herb essences, to the traditional Thai massage room, where mattresses are placed on the polished wooden floor. There is even space for couples to enjoy the balancing atmosphere of Salinda Spa together with one of their couple packages.

Salinda Spa Treatment

The treatments at the spa include nearly everything you might know from other high-level spa experiences. Energizing deep-tissue treatments, facial care, scrubs and aromatherapy, foot reflexology and soothing herbal body wraps.

The spa rooms are simply beautiful and, like the whole Salinda resort, blends traditional Oriental elements together with the modern amenities of a five-star luxury resort.

If you are curios about Salinda Spa, check out current promotions here.

In my opinion, Salinda is the perfect location for your honeymoon. The rooms are great, but the villas are absolutely stunning. Everything is so detailed and carefully designed to relax body and mind. The restaurant, which is also open to “outsiders”, offers the most delicious picks out of the Vietnamese, Italian and Indian cuisines, and the spa is the ultimate experience of tranquility.

More about Phu Quoc Island

While you are enjoying your stay at Salinda Resort, you may also want to take a look at the beautiful Phu Quoc Island and the many attractions there.


A Postcard of Perfection from Salinda Resort Phu Quoc Island

By: Molly Headley

The entrance to Salinda Resort Phu Quoc Island hints at the luxury to be found within: soaring ceilings combine with soul-soothing Asian design, spectacular ocean views and world-class cuisine.

As our bags are whisked away by the friendly staff we are led to the High Note Bar and Lounge where the welcome drink awaits: four small glasses placed in harmony on a wooden tray. We’re told that the colours and the flavours of the cold teas (leaf green matcha, red hibiscus, cloudy ginger and yellow lemongrass) represent the four elements of earth, wind, fire and water. This is the first hint of the zen retreat that Salinda has in store for us during our stay.

It’s the Little Extras that Make Life Sweet at Salinda Resort

Our Premium Deluxe room opens up to a panoramic ocean view that we can enjoy from our private balcony. But, to be honest, the thing I want to do most is to kick off my shoes and fall backwards into the massive king bed that is dressed with luxe bedding and down pillows. The bed is large enough to fit two adults and two small children while maintaining sufficient space to avoid elbow and knee bumps in the night.

salinda resort phu quoc

My children jump on the small tray of treats that has been left for us by room service. A card accompanying the sweets explains that they relate to the three cuisine types available at the resort. Carrot Halva, a confection made from sesame seeds and sugar, is inspired by Namaste Indian restaurant, the Salinda resort’s top fine-dining choice. Italian biscotti comes from Casa Italiana restaurant, where the Italian frescos on the walls and moody lighting evoke a vacation in Palermo rather than Phu Quoc. Finally, the passion fruit gelees and Simberry filled truffles (a rose myrtle speciality from the island) from Salinda Restaurant, centre our world-travelling palates back in Vietnam. Two coffees made with our in-room Nespresso machine complete the mini-snack perfectly.

Culinary Pleasures at Salinda Resort and Spa Phu Quoc Island

Days here are meant to be passed in the pursuit of pleasure. Thirty minutes after arriving, we’re already in our swimming suits and lounging by the pool. The 420 metres of water blend seamlessly into the environment replete with palm trees and ocean breezes. The children jump into the shallow kid’s pool while friendly staff hurry over to place fluffy towels on our sun loungers. The water itself is an experience to remember. Filtered by salt and activated carbon rather than harsh chemicals, the water feels calming to the skin and contributes to the sense of utter relaxation we’d experienced since arriving.

salinda resort phu quoc

A private golden beach is within view, but, before any sand castle competitions begin, we decide to take advantage of the “lounge-service” option. We raise the small flag attached to the table next to our sun-loungers and a waiter hurries over. Coconut milkshakes and club sandwiches are ordered for delivery from Cyan by the Pool beach bar and restaurant as we lean back, pop our sunglasses down onto our noses and get serious about relaxation.

Fine Dining at Salinda Resort

Swim-satisfied and sun-satiated, we struggle to choose between the three world-class restaurants for dinner. Salinda Restaurant creates a magical atmosphere with its stunning display of Hoi An lanterns that mimic the glow of the setting sun. The restaurant has a selection of Vietnamese favourites, and grilled meats and seafood. A live band keeps the mood light-hearted.

Next door al fresco seating on the terrace of Namaste India restaurant is set with candles and jewel-toned linens. This is Salinda Resort’s finest dining option with Chef Liladhar taking guests on an epicurean journey into India’s spice markets and regional delicacies.

Both options look appealing but we’re finally wooed by the pizza and pasta options at Casa Italiana. The restaurant seems to come straight out of old Italy with its Roman frescos on the walls and Tuscan colour scheme.

salinda resort phu quoc

After filling our stomachs with perfectly cooked four-cheese pizzas and a few glasses of Chianti, we return to our room where our children are overjoyed to find two little stuffed animals in the shape of the island’s signature breed of dog: the Phu Quoc Ridgeback. They fall asleep cuddling the puppies and we count the day as time well lived.

What Very Well Might Be the Best Breakfast on Phu Quoc Island

In the morning, we’re ready to experience the Salinda breakfast. If you’re anything like us, breakfast can make or break a vacation. Nothing gets the day started off wrong than an unappetising selection of cold cuts, unripe fruits and boiled coffee.

Luckily, Salinda Resort Phu Quoc Island has taken it upon themselves to utterly wow us.

Chilled glasses of sparkling wine are offered as we enter the breakfast room at Salinda Restaurant. It’s 8 am but we decide “Why not?” It’s vacation after all!

The children are brought babycinos, which are the kid-friendly version of a cappuccino made with chocolate and topped with fluffy foam. “This place has it all”, says our oldest son. The youngest already has a milk moustache from his face-first dive into his chocolate milk.

The breakfast is stocked with everything you might imagine that you would like to eat, while not being excessive. Rather than creating a mile-long buffet of OK options, Salinda showcases an impressive selection of dishes made with love and expertise. Some standouts include made-to-order crepes, pancakes and waffles with homemade jams, maple syrup or honey that drips right off the honeycomb. There is creamy bread and butter pudding and a tower of muffins of all flavours as well as freshly pressed juices for a healthy start to the day.

salinda resort phu quoc

Asian options, such as freshly prepared sushi, made-to-order pho and fried rice are available as well as salads, cheeses and a selection of freshly sliced hams. Eggs can be prepared in any style and brought directly to the table.

Whether you hail from Asia, America, France, Scandinavia or anywhere on Earth, you will find something to satisfy your breakfast cravings, and all will be right with your world.

I drop my kids at the complimentary Kid’s Club after breakfast so that I can try out the resort’s signature “Pearl Massage”. While the little ones create sand art masterpieces with onsite nannies, I head through the Mango Garden to the lush spa, which is decked out in warm wood and Thai decor. Treatments are created to harmonise the body with the wellness secrets of Thai healers.

I’m told that the pearl massage is ideal for my “water element”, but what matters most to me is that the therapist works out all the tension in my muscles, while the pearl oil makes my skin feel soft and radiant.

This is island life at its most magical.

Some of Phu Quoc’s Finest Eco Initiatives

Salinda has been bestowed an impressive amount of awards for everything ranging from “Best Luxury Boutique Resort” (2018 World Luxury Hotel Awards) to “Top 5 Luxury Hotel in Vietnam” (TripAdvisor) to winner of “Southeast Asia’s Best Relaxation Retreat” (2018 Boutique Hotel Awards), and we can see why. Every detail is taken into account by the competent staff. Things that have frustrated us at other resorts, like an overuse of plastic and overpriced water, are gently taken care of without a lot of fanfare at Salinda.

We’re impressed by the eco-friendly initiatives that seem to be perfectly built into the zen beach garden concept of the resort. Room amenities are contained in recycled bags, while the lemongrass and mint soap and shampoo are presented in sleek lacquer containers that can be refilled. All paper products in the room have been replaced with on-screen menus or recycled paper options. Even small items that we forget are contributing to the plastic problem have been redesigned, such as complimentary pens that are made out of recycled cardboard and contain a seed in the cap that can be planted when we return back home. Combs and razors are carved out of wood rather than plastic. In addition, the grounds are treated for mosquitoes with a herbal fumigation system rather than the typical harsh chemicals.

One of our favourite eco-additions is that we can order a carafe of purified water, beautified and flavoured with slices of citrus and mint, anywhere in the resort. Acqua Panna glass bottles are also available for those who prefer, but we appreciate this low-tech perk.

Our Experience at Salinda Resort on Phu Quoc Island

Salinda Resort Phu Quoc Island is filled with luxurious touches that make our stay a true 5-star experience. The resort impresses right from the start with its combination of spacious design and its boutique spirit. Perhaps because of the elevated ceilings and extensive gardens, Salinda Resort feels much bigger than the sum of its 121 luxury rooms, suites and villas. The resort is nestled in lush gardens that run all the way to the beachfront, where we’re treated to nightly sunsets.

salinda resort phu quoc

Special extras delight our youngest travellers, and every parent knows that happy children equals happy parents. The outstanding hospitality and prime sunny location of this five-star boutique resort are just what was needed for this family of Saigon-weary travellers.

Image source: Salinda Resort Phu Quoc Island


Top Business Travel at Best Western Premier Sonasea Phu Quoc

By: Alex Gordillo

Best Western Premier Sonasea Phu Quoc is a top class 5-star resort that is perfect for MICE (Meetings, Incentives, Conferences, and Exhibitions) tourism and business travel in Vietnam. Phu Quoc island, also known as Vietnam’s “Pearl Island,” continues to grow into one of Southeast Asia’s leading destinations for travellers of all walks of life and is a fantastic choice for companies and organisations looking for a luxurious location for their business travel needs.

Best Western Premier Sonasea Phu Quoc

Located on the marvellous western coast of Phu Quoc along a private section of Long Beach, the resort is 8 km from Phu Quoc International Airport and is an advantageous destination for both local and international business travellers. Direct flights from Hanoi, Saigon, Seoul, Copenhagen, Oslo, Kuala Lumpur, Moscow, and Guangzhou - to name a few - make it a highly convenient option for your company’s luxury getaway to Vietnam’s most prestigious travel hotspot.

As part of The World’s Largest Hotel Chain® with over 4,200 hotels, the award-winning Best Western Premier Sonasea Phu Quoc, overlooking the deep turquoise waters of the Gulf of Thailand, recently received a nod from Dotproperty.com for “Best Landscape Design”, making the resort a wonderful place for business people engaging in MICE tourism in Phu Quoc and Vietnam.

Best Western Premier Sonasea Phu Quoc: The Perfect Destination for Business and Incentive Travel in Vietnam

As a seasoned company in the tourism industry, Best Western Premier has decades of experience providing accommodations for incentive travel and this is very well demonstrated at Best Western Premier Sonasea Phu Quoc. This tropical location is an upscale resort featuring a warm climate, gorgeous landscapes, and a full array of services that caters brilliantly to business travellers and their families in Phu Quoc.

Best Western Premier Sonasea Phu Quoc

Research shows how well-rewarded employees normally work harder and remain loyal to their company for a longer period of time when offered incentive travel opportunities. In fact, the return on investment for businesses investing in incentive travel for employees can yield results as high as 84 percent, according to a study titled “Assessing the Impact of Sales Incentive Programs.”

In order to provide a fantastic, well-rounded experience for business travellers, the CEO Group, through their Sonasea (“Sonata of the Sea”) property, have created a masterfully designed beach resort in a gorgeous location that provides a convenient and comfortable space with top-class amenities, while opening the door to the wonderful island of Phu Quoc.

Best Western Premier Sonasea Phu Quoc accomplishes its mission to be a sought-after MICE Tourism destination, in Vietnam and across Southeast Asia, by providing superior accommodation, lavish food and beverage venues, banquet-ready conference and meeting areas, plus the quality front desk, guest, and concierge services that you would expect from a top hotel. A Recreation Team is also on-hand for a variety of team-building activities within the resort and beyond.

Outstanding Conference, Banquet and Team-Building Facilities for Business Travellers at Best Western Premier Sonasea Phu Quoc

For large company meetings, training workshops, exhibitions, and dining events, the Duong Dong Conference Center measures 360m² and can host people in a variety of formats: from banquet-style (240 people) and theatre-style (350 people), to classroom (160 people) or boardroom-style (110 people). Featuring high-speed WiFi, comfortable furnishings, and a dedicated hotel coordinator to assist with your event requirements, Best Western Sonasea Phu Quoc will ensure your business travel experience in Vietnam is highly rewarding.

The main conference room can be divided into two separate areas, named An Thoi and Ham Ninh, that measure 245m² and 115m² respectively. Each area can also be accommodated to host a variety of conference and meeting styles to suit your company’s varied needs. Flexibility and a desire to fulfill all your business requirements are key at Best Western Premier Sonasea Phu Quoc.

Best Western Premier Sonasea Phu Quoc

The business meeting banquet options at the resort are not only convenient and varied, but also delicious. Whether your company wants a comfortable coffee break or a week-long retreat from the office, this pristine resort has you covered. Meals can easily be arranged within the conference area if your business wishes to remain separate from other guests in the hotel.

Coffee break menus all include a selection of Dilmah tea, coffee, mineral water, and a fresh fruit platter, starting at VND95,000 per person, depending on the length of stay. Coffee break menus can also feature a generous assortment of sandwiches, savories, pastries, and juices.

The Banquet and Events team has assembled Half-Day and Full-Day Meeting Packages that also include these coffee breaks to give business travellers well-earned rests between work sessions. Meeting areas are kitted out with pencils and markers, A4 paper pads and flip charts, high quality projectors, and a fully equipped sound system suitable for anything from meeting announcements and presentations, to karaoke parties to blow off steam at the end of a working day!

The Full-day Package includes two coffee breaks and a lunch buffet (or set menu) at Essence Restaurant, which can seat up to 350 guests at any given time. Lunch and/or dinner services are available with four Western and six Vietnamese menu options.

Best Western Premier Sonasea Phu Quoc

Mouth-watering culinary offerings, featuring fresh seafood and locally sourced produce, are available at Best Western Premier Sonasea Phu Quoc’s different venues including a Beach BBQ & Buffet which can accommodate up to 400 people. Oasis Pool Bar, with its relaxing swim-up bar and the beach nearly within touching distance, can host up to 150 people outdoors and up to 40 people indoors. With a similar capacity plus glorious ocean and island views from up high, the astounding CView Sky Bar is a stunning venue to gather your business groups, while the Ballroom can host up to 200 people with an indoor buffet.

If you choose Best Western Premier Sonasea Phu Quoc for a team building opportunity, then activities on the resort’s beautiful stretch of beach will be a highlight of your company’s group experience with plenty of fun in the sun to be had. Games and activities include “Tug of War,” where groups are divided into two teams who take a side of a rope and try to pull it over the line to beat the other team. A game called “Longest” in which each group is divided into three separate subteams by height including tall, middle, and short. Then, members of each subteam lay down on the sand and the longest team wins. Other bonding activities include “Treasure Hunt,” the “Human Knot,” and “Powder Transfer”, as well as plenty of chances for splashing in the ocean and other fun ways for your company’s employees to enjoy their time together.

Best Western Premier Sonasea Phu Quoc Offers High Quality Accommodation for MICE Tourism in Phu Quoc

The Best Western Premier Sonasea Phu Quoc beach resort boasts 550 guest rooms and suites as well as 16 beachside villas, ranging from 35m² Deluxe Rooms to the highly coveted 280m² Presidential Villa. Guests staying in suites and villas will have access to a variety of business-friendly conveniences and amenities. For example, the hotel is one of a very small number of resorts that have dry cleaning services on the island. Although the resort’s scale is grand, with a capacity to host over 1,500 adult guests at any given time, each guestroom shows admirable attention to detail for all business and incentive travellers coming to Phu Quoc.

Best Western Premier Sonasea Phu Quoc

Best Western Premier Sonasea Phu Quoc seeks to raise the bar for business travel in Vietnam by providing luxury level hospitality for all guest rooms, not just some. The enjoyable comforts that can be found in all rooms include privately furnished balconies with garden, mountainside or sea views, kitchenette and minibar, Queen or King size beds with plush bedding (washed in-house), overhead adjustable rain showers; and classy furnishings that include a sofa bed and dining table. In addition, guests can expect:

- 24-hour in-room service

- 43-inch screen flat TVs, and plastic-free luxury amenities that feature locally sourced, natural ingredients such as coffee and lemongrass infused soaps.

- Extended In-Room Dining and Late Night menus

- Yukatas (Japanese-style robes) and slippers, perfectly suitable for the warm climate of the island

- Central comfort lighting system

- Dialing Code Index for international calls

- Laundry, Dry Cleaning, and Pressing same-day service is available with express options and can be done as quickly as two hours for an additional fee.

In addition to the above, the Executive Deluxe rooms come with a convenient writing desk while 100 Suites have impeccable bathtubs that offer a great opportunity to relax after a day’s business meetings or company team-building.

Well worth mentioning are the Deluxe Villas at Best Western Premier Sonasea Phu Quoc, which come with three bedrooms and have their own living areas, perfect for business travellers bringing their families to enjoy this top notch beachside resort. Luxury villas offer extra space for groups or families and come with additional features such as en-suite bathtubs, private terrace with swimming pools and a sea view or beach front, separate kitchens with island seating, and a living room and dining room that can comfortably accommodate up to ten people.

Best Western Premier Sonasea Phu Quoc

Venues

The Lagoon, which is the longest lagoon pool in Vietnam, is one of the headline features of the resort. This mesmerizing 300-metre body of water is lined by shady palm trees, sun loungers, and a moving current that flows all the way from the main building down to the beachside Oasis Pool Bar and beach area.

Best Western Premier Sonasea Phu Quoc

Opportunities to relax, have a snack, or have a complete hearty meal are available in their various F&B venues - the CView Sky Bar, Essence Restaurant, and Oasis Pool Bar. The seaweed-themed Thala Spa offers a variety of services, including Jacuzzi VIP rooms as well as manicure and pedicure services for guests wanting to be pampered. Business travelers with children will have many comforts at this family-friendly resort, including a Nemo Kids Club with scheduled activities, babysitting services, playground, and The Lagoon - the longest pool in Vietnam, as well as two kids’ pools.

The fully equipped, state-of-the art Fitness Center is open from 6am until 10pm and includes private lessons, plus scheduled group classes including Tai Chi, yoga, and Mindful Breathing meditation for beginners as well as advanced practitioners. Each guest will also receive a schedule of recreational activities for adults that includes basic Vietnamese language classes, water sports, arts and crafts, and other outside group activities.

Best Western Premier Sonasea Phu Quoc

Best Western Premier Sonasea Phu Quoc’s Front Desk, Guest, and Concierge Services For Business Travellers in Vietnam

Keeping true to the Best Western Premier brand, exceptional service is the name of the game. Front Desk Guest, and Concierge services are both varied and expansive to cater for all the needs of a business traveller. These services include:

Best Western Premier Sonasea Phu Quoc

- Airport transfer, car and motorbike parking, plus airport and downtown shuttle bus services

- Complimentary Wifi service throughout the resort

- Front lobby is equipped with computers for guests to use 24/7

- Fax and Photocopy services are available 24/7

- Airline reservations, flight modifications and confirmations, as well as airport transfer services

- Complimentary bicycles for local individual escapes or group tours

- Concierge services are available from 8am-10pm

- Courier Service - International door-to-door delivery services are available

- Currency Exchange is available at the Front Desk and can exchange into Vietnamese Dong (to exchange from Vietnamese Dong into a different currency, transportation will be arranged to a local service)

- Information about local religious services will be provided, including access to two Catholic Churches, as well as information about Buddhist pagodas throughout the island.

Group Excursions to Phu Quoc National Park and Beyond

As one of the island’s top beach resorts, Best Western Premier Sonasea Phu Quoc aims to provide complete comfort and convenience to MICE and business travellers coming to Vietnam. However, guests are encouraged to approach the island as their oyster and take advantage of the many offerings in Phu Quoc.

Front Desk and Concierge services are readily available to help your company organize the company trip of a lifetime, in partnership with CEO Travel. Whether individual travellers want to adventure around or companies want to organize group outings and team building excursions, Phu Quoc island is a great place to explore!

With an annual temperature of 27℃ (81℉), this 28 island archipelago, which measures 594km², offers many opportunities for individuals and groups alike. A growing nightlife scene as well as a variety of local and Western-style restaurants, a vibrant Night Market, a fishing village, boat tours, and a variety of natural life excursions, speak to the varied experiences that can be had in the paradise that is Phu Quoc island.

Best Western Premier Sonasea Phu Quoc

Whether you are curious about the translucent waters and fresh ocean breeze or desire a closer look at the spectacular marine life available through diving and snorkelling activities, the island does not fall short of things to do.

For example, Phu Quoc National Park, considered a national treasure as a UNESCO designated site and part of the Kien Giang Biosphere Reserve, covers almost 50 percent of the island and offers a wide range of ecotourism activities. These include trekking and hiking, as well as water sports like kayaking.

Divided into four park zones, this magnificent location offers a unique opportunity to connect with nature while respectfully admiring wildlife that includes a fascinatingly wide range of animal species. Is it any wonder that Phu Quoc island is quickly becoming one of Asia’s leading destinations for business travellers who also want to enjoy a beautiful landscape and plenty of attractions?

Best Western Premier Sonasea Phu Quoc is proud to offer MICE Tourism and Business Travel comforts in a superb 5-star resort location that is sure to captivate the hearts of guests who will already be planning their next visit. With upscale hospitality comes the convenience of conference rooms and banquets, team-building fun activities, mesmerizing local group excursions, and a variety of stand-alone venues to keep guests and visitors satisfied throughout their stay. Choose Best Western Premier Sonasea Phu Quoc for all your business travel needs while in Vietnam’s Pearl Island and have a wonderful and fruitful time with your company or organisation.

Image source: Best Western Premier Sonasea Phu Quoc - by Mervin Lee


The Rise of CSR in Phu Quoc’s Hospitality Industry

By: Angee the Diva & Stuart Miller

An example of a beautiful resort in Phu Quoc helping to preserve the island’s natural surroundings

How can the community get involved to help sustainability in Phu Quoc

Phu Quoc’s best resorts are helping to reduce plastic and use sustainable materials

As with any popular tourist destination, Vietnam’s gorgeous island of Phu Quoc is not short of resorts. Island-wide, a growing range of accommodation caters for every budget and holiday experience. However, with such growth come concerns about sustainability and consideration for the island’s ecosystems. Thankfully, an increasing number of resorts in Phu Quoc’s hospitality industry are showing consciousness about their effects on the environment, social landscape, and local economy.

Resorts in Phu Quoc Realise That Staff Are People Too

Fusion Resort Phu Quoc is the pinnacle of relaxation and privacy for discerning travellers. The secret to the resort’s success, though, lies not in obsession with profits, but in the exceptional treatment of its employees. Staff receive a higher pay than at most resorts on Phu Quoc island and enjoy the “luxury” of two days off per week - uncommon in Asian hospitality businesses. As a result, employees enjoy a living wage and high job satisfaction.

Phu Quoc’s Hospitality IndustryImage source: agoda.net

Additionally, employees report feeling that there is a family environment at Fusion that encourages growth, collaboration, and high staff retention. The management at Fusion Resort Phu Quoc have it figured out - if you take care of the employees, they will work hard and ultimately keep guests satisfied.

At the family friendly resort of the new Best Western Premier Sonasea Phu Quoc, hired staff that are not local recruits are assisted with relocation costs and employees are provided with return flight tickets to allow them to visit their hometowns and families. Bonus allowances are offered for special life events and through company awards, and employees’ families are gifted discounted stays at the resort. Along with a comprehensive training and career plan, Best Western Premier Sonasea Phu Quoc knows these actions go a long way to keeping a happy staff, which then benefits their guests.

Phu Quoc’s Hospitality IndustryImage source: Mervin Lee

Preserving Phu Quoc’s Natural Beauty

Along the shores of Ong Lang Beach stands Mango Bay Resort, seamlessly integrated into the natural landscape. Unfortunately, many resorts are built at the expense of the natural ecology of the island; however, Mango Bay is different. When building the resort, the architects worked hard to avoid environmentally negative actions, such as cutting trees and clearing native vegetation. In addition, the landscape design includes only indigenous plant species.

Mango Bay has also taken measures to protect the coral reef in their section of Ong Lang Beach by discouraging fishing and educating guests to prevent further damage. Other resorts and businesses on Phu Quoc, and throughout Vietnam, could do well to take note of Mango Bay Resort’s initiatives to help preserve the long term viability of the country’s beautiful natural habitat.

Phu Quoc’s Hospitality IndustryImage source: Mango Bay Resort

Hospitality in Phu Quoc: Community Involvement

Smaller resorts are also doing their part to improve social constructs. Phu Quoc Ecolodge is a Vietnamese-owned and operated boutique resort in Cua Can. As the name implies, environmental sustainability of Phu Quoc is a core value of the resort. They use solar panels, provide glass bottles and refill stations for drinking water, and grow herbs and vegetables on site. The rooms remain delightfully comfortable and the property is breathtaking while maintaining a low carbon footprint.

Most notable, though, is the dedication to the local Phu Quoc community of the owner, Phong Bui. He regularly works with clean up efforts in the area and, though it’s a slow process, he patiently impresses upon his neighbors the importance of reducing plastics, keeping trash out of the water, and properly disposing of waste. Additionally, he supports the local economy by providing Phu Quoc-made and environmentally-conscious products at Phu Quoc Ecolodge. Change is easier when motivated by economic viability.

Phu Quoc’s Hospitality IndustryImage source: tripadvisor.com

Phu Quoc’s Plastic Reduction and the Use of Sustainable Materials

It has been impossible to escape the global plastic reduction movement in recent years (for good reason) and encouragingly, this trend is also gaining momentum with top resorts in Phu Quoc.

Supporting this movement in Phu Quoc is the company Bamboo Step, who are supplying a number of the island’s major hotels and resorts with premium quality bamboo drinking straws to ease the burden of single use plastic. Some of the best Phu Quoc resorts such as La Veranda, Fusion, Best Western Sonasea Phu Quoc, JW Marriott and Radisson Blu are all playing their part by using bamboo, grass or metal straws instead of plastic ones.

Phu Quoc’s Hospitality IndustryImage source: shutterstock.com

Going a step further at the plush Salinda Resort Phu Quoc Island, bamboo and grass straws are used as standard. Ceramic containers for bath products are included in all rooms, and carafes of filtered water are available for a small fee to cut down on purchased plastic bottles. Biodegradable and renewable materials such as Accoya wood were used in the construction of Salinda, showing that the sustainability commitment was present from day one.

Phu Quoc’s Hospitality IndustryImage source: shutterstock.com

It is clear that there is a lot of positive work being done at some of the excellent resorts in Phu Quoc, which gives good reason to be cautiously optimistic for the future of sustainability on the island. However, there is always much more that can be done and there are still plenty of challenges to making more significant progress; policies that are environmentally and socially responsible usually hit a resort’s bottom line, at least in the short term.

If the growing trends of sustainability and environmental protection gather increasing local and governmental support, then Phu Quoc, as one of Vietnam’s best places to visit, will continue its rise to becoming a sustainable tourist destination in all regards.

Banner Image source: Mervin Lee


Phu Quoc’s Hospitality Boom: The Future of Travel in Vietnam?

By: Angee the Diva

How is Phu Quoc meeting the demand for accommodation?

What kind of travellers are visiting Phu Quoc?

Are Phu Quoc’s hotels meeting the demand for high quality service?

How does Phu Quoc’s hospitality boom impact the rest of Vietnam?

All around Saigon and Vietnam, you see (and hear) the signs of change. The economy is rapidly growing and many companies are leading the way with modern buildings, innovative businesses, and international amenities.

But it’s not all rainbows and sunshine. The infrastructure of Vietnam is having to work very hard to try to keep up with the rapid development. Waste disposal issues and slowly changing habits of many locals are obstacles to the success of new establishments. So how can the country adapt to growth while improving current conditions? Phu Quoc’s hospitality boom may be at the forefront of some solutions.

The Hospitality Boom in Phu QuocImage source: tripadvisor.com

Accommodation for the Masses in a Phu Quoc Paradise

Phu Quoc has changed dramatically in the last decade. Expansive resorts, scenic restaurants, and trendy bars now stand where trees and sand used to be. And there are no signs of this slowing down.

Pullman Phu Quoc Resort and Hotel is currently under construction. Premier Villas is in the works as well. Regent Residences Phu Quoc is set to become the first 6-star resort in Phu Quoc Island by 2020. Once complete, the Regent Residences will include 76 villas, 42 sky villas, and 120 hotel rooms, all exuding the highest standards of luxury and comfort.

The Hospitality Boom in Phu QuocImage source: hospitalitynet.org

The three major development investors in the area have carved out their own portions of Phu Quoc as well. CEO Group is developing the Sonasea Villa & Resort Complex in the Bai Truong area, consisting of internationally-recognized luxury hotel chains Novotel, Best Western, and Intercontinental, as well as smaller, mid-level hotels, villas, and hostels. The area is to set be a hub for leisure, amusement and eco-tourism in Phu Quoc.

Vingroup has taken over a chunk of northern Phu Quoc island through the Vinpearl Phu Quoc complex. Vingroup has built an amusement park there and the world’s second largest wildlife safari alongside premium accommodations in the hope of attracting foreign and domestic tourists.

The south of Phu Quoc is the new home of Sun Group, who opened the world’s longest cable car ride over sea in 2018 - one of our recommended best attractions in Phu Quoc. As part of the Sun World Hon Thom Nature Park, the cable car connects An Thới Town and Hòn Thơm Islet. Tourists have plenty of experiences available with nature and top-of-the-line luxury in the 1,000-room Sun Group resort and hotel complex.

The Hospitality Boom in Phu QuocImage source: vinpearl.com

With a total of 15,000 rooms rated 3-star and above, Phu Quoc has long passed the days of accommodation shortages.

Visitors to Vietnam’s Pearl Island of Phu Quoc

So who’s going to be staying in all those rooms? Airlines are getting in the game to shuttle new tourists to Phu Quoc. AirAsia now includes regular direct flights from Kuala Lumpur, which also connects the island to traffic from Europe. Regular charter flights bring visitors from China and Russia. Vietjet is planning to expand to flights direct from Seoul. Additionally, all domestic airlines have increased daily direct flights to the Pearl Island. As a result, Phu Quoc International Airport is expanding to meet the demands, aiding the process to swell the tourist population to five million annually by 2020.

To accommodate the differing nationalities of tourist, resorts have begun quite a curious trend. Resorts and hotels are catering their services around the general tastes and cultural sensitivities of their target market of guests. For instance, some resorts tailor their services around Chinese tourists, with daily buffets including traditional Chinese dishes as well as Vietnamese fusion. Well-known European brands follow luxury standards that guests from that region would naturally expect.

Still others, like Fusion Resort Phu Quoc, welcome guests from many different locales by offering unique services that can appeal to all nationalities. Fusion Resort’s “Fusionistas” are available to communicate with guests 24/7, in the guests’ language of choice, via their choice of messenger platform. Part butler, part concierge and part guide, the Fusionistas work hard to ensure that every guest, regardless of nationality, has an enjoyable stay at Fusion Resort Phu Quoc.

The Hospitality Boom in Phu QuocImage source: Fusion Resort Phu Quoc

Resorts Raising Service Standards on Phu Quoc

Transportation to get tourists to the island year round - check. Bountiful accommodations to fit a range of budgets - check. High quality staff to cater to all guests needs - well… While most foreigners living in Vietnam try to understand and accept the way things are done in Vietnam, many have been frustrated by the difference in hospitality industry standards to what they are typically used to. Particularly when on vacation, people expect a carefree and enjoyable experience. Fortunately, various hotels and resorts in Phu Quoc are leading the way here as well.

Phu Quoc has long had an issue with maintaining adequate staff to meet the demands of its visitors. There simply aren’t enough local Vietnamese living on the island that are highly qualified to serve the influx of foreign tourists in all of the luxury hotels and resorts. But the people are coming, so how is the demand for hospitality staff being met?

Several resorts are partnering with vocational colleges and schools to recruit and train workers from mainland Vietnam, as well as from Phu Quoc. The resorts provide accommodation and ongoing training to help ease the transition. Additionally, a few of the resorts take things a step further by providing above average wages, better benefits packages, and more opportunities for advancement. And their efforts are evident.

The staff at Fusion Resort Phu Quoc, for example, happily care for the guests with an unmatched standard of service, express high job satisfaction and familial relationships with management. This translates to higher retention rates than many of the other resorts on the island.

At Best Western Premier Sonasea Phu Quoc, employees are provided with a good range of insurance coverage (from social and health to personal accident), and those from outside of Phu Quoc are helped with relocation costs being covered. In addition, return tickets are offered so non-local staff can visit their families. Again, this kind of effort by a resort helps to create a higher level of employee happiness, and happy staff usually means happy guests.

The Hospitality Boom in Phu QuocImage source: Best Western Premier Sonasea Phu Quoc

Another facet of maintaining guest satisfaction is preserving the pristine nature of Phu Quoc. People go to the Pearl Island to bask in the glory of nature, but it can be easily destroyed if everyone on the island isn’t mindful of responsible preservation. To this end, over half of the island remains a protected wildlife preserve, even with growth plans for the next 20 years.

Furthermore, resorts and hotels in Phu Quoc are working, to varying degrees at the moment, to reduce waste, keep the island clean, and educate staff, the local population, and guests on sustainability practices. Perhaps one of the best examples is Mango Bay Resort. Their luxury villas have been seamlessly built into the natural landscape, they carry out great efforts to maintain the coral reef in their area, and staff are required to regularly participate in Phu Quoc clean up efforts in conjunction with local waste removal groups.

Video source: Contact BSTB

Phu Quoc Tourism is on the Right Path

In many ways, Phu Quoc feels like a sort of science experiment. Clearly, there is a demand for luxury resorts and hotels and higher standards of service in a pristine environment. And these resorts and hotels are proving that it is possible to maintain profit margins while being conscious of the sustainability of the island. Of course, there is still work to be done, but Vietnam on a whole can look to Phu Quoc as a good example of what can happen in the rest of the country.

The Hospitality Boom in Phu QuocImage source: steemitimages.com

If Vietnam is to meet its goal of being an internationally recognized “developed nation” in the next five to ten years, the country has to find the balance between proper waste management, infrastructure improvement, internationally recognized service standards AND economic development. Phu Quoc is at the forefront of positive development in Vietnam and set to be the most popular tourist destination in Vietnam. Time will tell how successful Phu Quoc will continue to be, but the future looks bright for the Pearl Island.

Banner Image source: premiervillage-phuquoc.com

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